Testimonials

Great customer service and constant contact with the customer with updates!

James C., customer since 2014

Prompt return calls. Documents requested very soon. Overall great service

Jeremy C., customer since 2016

You all have always been very thorough and courteous,you answer all my questions. Thank you

Joseph B., customer since 2019

True customer service! As an independent agency Gina worked hard to find us the best coverage available at a great price. She has also been able to answer any insurance related questions that may have arisen.

Calvin S., customer since 2022

I love the quick response time when I have a question!

Jaime R., customer since 2021

Always honest and helpful

Customer since 2014

Excellent customer service.

Decovian T., customer since 2016

I appreciate the reception both Gina and Ashley extend every time I need their assistance and advice with insurance matters. Stopping by their office is like dropping by to visit a trusted friend.

Sandi O., customer since 2013

Awesome customer service and rates! Gina & Ashley treat clients like family.

Marla M., customer since 2022

I like the feeling that I am more than just another client . Communication and go a long way to making me feel comfortable using your company.

Christine B., customer since 2023

Great Service, Very attentive to the needs of customers, and always a joy to deal with.

Robert B., customer since 2007

The professionalism combined with genuine desire to serve makes calling or walking into the office such a pleasure. I know I will be treated with respect (and smiles!) each time I contact them. AND they can answer any crazy question that I might have. It’s the people!

Judy G., customer since 2019

Genia M., customer since 2022

Your personal attention throughout the year reassures me that you will be there in case of an emergency or need.

Sydney B., customer since 2020

I love how they always respond in a timely manner and help keep all my ducks in a row! They look out for me!

Customer since 2020

Yes, absolutely first incredibly personal. Very much appreciated that second incredibly close to my home really irrelevant thirdly you cut my payments in half and for that I’m speechless and very disappointed in my last carrier so I’m glad to be under your roof. Thank you much.

William R., customer since 2022

Got our new home covered quickly!

Nancy C., customer since 2013

Great customer service and knowledgeable staff!

Helena S., customer since 2014

When checking in to getting lower rates for auto/home owners insurance, Mrs. Ashely not only answered every email I sent inquiring on our options, but sat down with us personally to make us feel better about changing companies after 24 years with the same company & on top of that saved us a good bit. We highly recommend Kincaid & Mrs. Ashley.

Melody T., customer since 2022

Great customer service and quick responses to any questions we have had! Thank you!!

Jaime R., customer since 2021

Price friendly quick response keep me informed

Customer since 2022

The best damn customer service.in Tifton!

Calvin S., customer since 2022

Wonderful and very friendly company. On top of everything. Prices are wonderful. Gina and Ashley are the BEST!!!

Marco R., customer since 2021

Quick response to question and problems.

Elmer H., customer since 2007

Always get straight answers, including when they cannot get you the potential best rate.

Customer since 2014

Good customer service

Customer since 2020

Gina is very helpful in researching various companies to find the best coverage for the best price for all your insurance needs.

Sherry G., customer since 2021

Love the great customer service and easy to contact a live person

Jessica P., customer since 2022

Great customer service with follow-up to be sure our needs were met!! Both Gina and Ashley are personable and care about those they are serving - not just the sale.

Marla M., customer since 2022

I like the people and the service. I feel like I am kept up with any changes that may help me save money with my home and my auto. When I had a wreck 5 years ago they helped guide me through the process of getting a new car! When I had a water leak that damaged my laundry room I was able to depend on them to answer my questions and deal with the adjuster. Ashley, Gina and Gary are all great. I love my Auto Owners Insurance and Kincaid Agency! Gayle Cooper

Ethel C., customer since 2017

The greatest quality that I love and enjoy about Kincaid Insurance is their personable relationship with customers.

Bruce H., customer since 2021

I love the service from the warm and welcoming staff. They make me feel important.

Customer since 2019

Quick, friendly service. Provided several estimates based our needs & explained all our coverage options so we could make informed decisions.

Charles S., customer since 2022

Always are very helpful and friendly

Virginia I., customer since 2008

I like the personal service Kincaid gives to its customers. I appreciate your keeping me informed of what's going on with my policy.

Customer since 2014

I love how friendly Ashley is and always responds to my questions and concerns quickly.

Teia T., customer since 2021

You made the process of changing insurance companies easy which was very appreciated since it was a hectic time for me. Thank You!

Melinda B., customer since 2022

Fast courteous service and friendly people. Great policy price with excellent coverage. Can't ask for more.

Robert E., customer since 2021

Caring above and beyond as an Agent of our well being. Very courteous and very respectful and handled issues in a very timely manner. Always returned calls or texted with answers to questions when asked.

Customer since 2015

Great customer service

Brian M., customer since 2013

Always helpful and friendly! I know that if I need you guys, you will be there to answer and questions or concerns.

Linda W., customer since 2013

The customer service is Outstanding at Kincaid Insurance.

Phillip S., customer since 2018

Excellent customer service. Staff is super friendly and very knowledgeable!

Lisa R., customer since 2020

Your agents are always so helpful and responsive!!! They’ve helped me multiple times and they get back to you quickly if something is going on and you don’t understand. They advocate for you.

Tabetha D., customer since 2020

You were quick to respond to my inquiry and provide quotes for my various insurance need. Also, it was great to discuss the coverage I needed as I was concerned I didn’t have enough coverage. In addition, you were so kind and patient with me and listened to what I wanted as I was switching insurance carriers. The best part is you save me a lot of money!

Anita W., customer since 2022

Any time I need help it’s just a phone call or email away. I’ve never had such great service

Shannon J., customer since 2020

Always courteous, friendly and professional

Customer since 2019

Very quick turnaround. The whole transaction was seamless and hassle free.

Customer since 2022

Very friendly and prompt in preparing my insurance quote.

Robert L., customer since 2022

I walked in late in the day, around 4pm. You guys had me taken care of in less than an hour. I left with new coverage and a smile!

Rodney W., customer since 2020

Very caring, willing to meet your needs, knowledgeable, and professional.

Customer since 2019

Awesome customer service and rates!

Helena S., customer since 2014

I love the way Ashley & Gina are always so willing to help with anything needed. I really appreciate you guys (Gary to) so much.

Teressa P., customer since 2011

Ashley gave me great customer service! Very friendly and easy to talk to. She was able to get me the best rates for my home and auto!

Customer since 2022

If asking a question I always get feed back and the staff is professional

Customer since 2021

Very professional and customer service oriented.

Calvin S., customer since 2022

Friendly hands-on service!

Customer since 2015

Always ready to help

Beth H., customer since 2007

Kincaid's office staff is more like friends than just an insurance company. Therefore you feel totally comfortable explaining any issue that you need to discuss with them. They are the BEST!

Gayle B., customer since 2020

Setting me on the right path to obtaining what's necessary to have me back on the road was just what I needed. Thank you for such an incredible job well done. You have my word and I will be letting it be known that Kenkaid is the best insurance agency that I've encountered the best business with yet and thanks once more team Kinkade!!!!!

John S., customer since 2022

You always answer the phone and you are unhurried and knowledgeable and pleasant to deal

Customer since 2020

The process was effortless. The professional manner in which you process my situation was refreshing.

Bruce H., customer since 2021

Everything has always been right. Adding a car or changing service has always been great. All my questions answered in a timely manner

Milton H., customer since 2018

Your e-mails are informative concerning the subject matter

James C., customer since 2014

Gina has always been so helpful with all of our insurance needs! Kincaid Insurance let’s you know as a customer that you matter!

Jessica W., customer since 2017

You all are great people, always very friendly and helpful anytime I have questions.

Virginia I., customer since 2008

Easy to reach. Quick response. Friendly and knowledgeable. Not clingy but always informative.

Sherrie C., customer since 2017

Friendly, courteous, and prompt with quotes.

Customer since 2009

Very nice

Monica C., customer since 2016

Return phone calls promptly and respond timely to emails.

Tracie T., customer since 2020

Gina and Ashley are always so helpful and courteous!!!!!

John F., customer since 2019

Ashley is always quick to answer any questions or concerns I have.

Teia T., customer since 2021

Prompt, courteous service. Very personable agents.

Charlene T., customer since 2017

Ashley did a great job of gathering the information to get us the best coverage in a very timely fashion. We are very happy with Kincaid and would definitely recommend them to anyone looking for insurance.

Robert E., customer since 2021

small town, friendly service.

Customer since 2019

Every time I have dealt with anyone from Kincaid, I have received quick and honest service. Also, I leave with the feeling that I have been treated as a friend rather than just another client.

Customer since 2007

I like the personal attention

Mary T., customer since 2019

Very Customer friendly and great customer service!

Phillip S., customer since 2018

Very professional.

Charles H., customer since 2021

Prompt, honest pricing and service.

Customer since 2021

The folks at Kincaid stay in touch about new opportunities in the field of insurance that may be valuable for me; .are quick to answer questions or concerns; and treat me as a friend, not just a client.

Sydney B., customer since 2020

You were very responsive and got us what we needed quickly.

William P., customer since 2021

Excellent customer service and reasonable rates

Craig S., customer since 1998

Helpful and prompt responses when asked upon.

Michael G., customer since 2021

great customer service!

Lisa R., customer since 2020

You're very helpful and always ready to answer my questions. Everyone is friendly and pleasant to work with.

Customer since 2007

Take care of the customer!

Randy C., customer since 2014

Very friendly and was so easy to work with. Went above and beyond to help us.

Customer since 2021

Attentive to my questions

Nick M., customer since 2017

Awesome service and great rates!

Helena S., customer since 2014

You were polite and very helpful.I like the fact that you are just good down to earth people.I appreciate that you guys try and help people save as much money as you can.It was nice that you took the time to answer my questions and that you gave honest answers not just told me anything just to get me out of the office.Thank you for all that you are doing for me.

Earl R., customer since 2021

Very friendly- great customer service- quick turn around time.

Customer since 2021

Gary is a long time friend. And I trust him. When I needed help Ashley responded promptly by calling me before I even had a chance to call her. She was able to get us Ins coverage quickly and affordable.

Paulette B., customer since 2019

Friendly atmosphere and saved Me a lot of money!

Jeffery G., customer since 2021

Gary and his staff are knowledgeable, helpful and pleasant to work with.

Greg S., customer since 2018

I went in looking for automobile and home owners insurance. They put a package together for me that not only saved me money, but have me more coverage. They were very friendly and helpful.

Sherry G., customer since 2021

Saved me $900 on car insurance

James C., customer since 2014

When we had a tree come down in the yard, Gary drove by to see if insurance could cover any expense incurred.

Customer since 2014

Great service and friendly people.

Customer since 2009

The whole staff responds to calls and questions quickly and accurately, and has never not handled whatever I need efficiently. This is a great company to do business with.

Robert B., customer since 2007

Great service!

Customer since 2013

Convenient

Monica C., customer since 2016

They shopped around and found the best individualized policy for me, which saved me a ton of time and money. Any time I had a question I always got a quick response. Very friendly and great customer service. The whole process was quick, easy, and most importantly convenient.

Chelsie O., customer since 2014

Fast response to insur, issues...friendly, family style service...

Walter G., customer since 2009

You always keep in touch with us.

Gayle B., customer since 2011

I always receive prompt and professional service on a personal level!

Bonnie L., customer since 2007

Ashley was very friendly while also being professional. She responded to my questions promptly. I appreciate that I didn't have to call again or remind her of something. Thanks so much!

Charlene T., customer since 2017

Fantastic customer service. Our agent was quick to respond to all of my questions and any concerns. I believe the premiums for the multiple policies we purchased were very comparable and shouldn't l affordable.

Teia T., customer since 2021

Prompt service, competitive pricing, good customer behavior.

Customer since 2019

Always helpful and prompt

Customer since 2013

They work with you, doing the hard part. One less thing for me to worry about!

Hannah N., customer since 2019

Competitive prices and hometown service

Customer since 2018

First of all, any time I call, you treat me like an old friend. It's more like a personal call rather than business. Sorry to say, but on occasion, I have requested estimates from your competitors for comparable coverage. To my pleasure, never have I been able to find equal coverage from anyone at a better price. That speaks very highly for all of you at Kincaid.

William L., customer since 2007

Ashley has went above and beyond to help us over the years. the only reason for change is price of coverage on both auto and home.

Customer since 2015

Very helpful and always friendly

Dakota R., customer since 2021

You were very helpful and friendly in getting what I needed

Mary T., customer since 2019

Always are very helpful and courteous

Zachary I., customer since 2021

The Kincaid Agency is easy to work with, they answer your questions and always are Professional.. They have saved my family thousands of dollars since we switched to them from a company we had been with over 30 years. Let them quote you home, car and life insurance. Phil Salter

Phillip S., customer since 2018

Quick Response and Follow up when I had questions. Very professional.

Charles H., customer since 2021

Ashley even though we haven't met, you where very kind & helpful to me. Even when I was very reluctant to pay the amount I had to pay, you said to me when it's time to renew you would try & get it reduced for me & you did just that. Thanks a lot such a blessing.

Sherri E., customer since 2020

We love Kincaid Insurance!

Holly E., customer since 2017

The office in whole has always conducted themselves with such professionalism. Customer service is impeccable due to the staff's promptness, courteousness, and willingness to solve any problem that may arise.

Customer since 2020

Awesome customer service!

Lisa R., customer since 2020

Customer service drives my appreciation for Kincaid. Gina is a warm breath of fresh air and is always attentive and available for all of my questions.

Alexandra M., customer since 2020

Great service and friendly, helpful staff.

Carla G., customer since 2017

Very professional and courteous

Customer since 2019

Kincaid Insurance always stays ahead of our needs and they have made saving money on our insurance EASY!! We love them!!

Michael C., customer since 2017

Awesome customer service!

Helena S., customer since 2014

The Kincaid team has gone above and beyond the entire 17 years we've been doing business with them! We are so thankful for their ongoing personalized service! We would highly recommend their services!

Brandy M., customer since 2013

You're always just a phone call away!

Hal P., customer since 2013

If y’all don’t have the answer you work till y’all get it just good service.

Customer since 2013

Very responsive And patiently answered all of my questions. I transferred my insurance auto and home to Kincaid after being a nationwide customer for over 20 years and I have not been disappointed

Customer since 2020

Professional, compassionate personnel!

Customer since 2019

Great communication. Quick results and friendly staff!

Ronnie S., customer since 2021

When I had a leak and damage in my home I called Gary and he sent an adjuster right away . The adjuster came the next day, surveyed the damage and wrote me a check on the spot. Damage is fixed house good as new, great service from Kincaid Agency and Auto Owners Insurance they make a super team!!

Ethel C., customer since 2017

Stay in touch with clients. Always available and responsive.

Roberta S., customer since 2020

Excellent and prompt service

Lynn C., customer since 2014

Friendly helpful

Customer since 2017

Prompt quote. Always friendly and happy to help.

Customer since 2009

Always friendly and helpful, Never have I called and my question not get resolved. Have been with Kincaid for a very long time and no plan on leaving. Very good people.

Virginia I., customer since 2008

Switching over to Kincaid from a crappy ins. company was so easy. It was done with very little effort on my part. Thank you!

William C., customer since 2020

Can depend on for wise advice and prompt service. ... always with a smile!

Brenda C., customer since 2007

I like the ability to talk to someone if or when an insurance need arises. They make it easy for me to be able to do that!!

John B., customer since 2013

I have nothing but good to say. You answer my questions, and are very helpful.

Gayle B., customer since 2011

Everyone at the Kincaid Insurance Is always available to me to answer any questions that I might have. Ashley and Gina are always so helpful and kind. They found the best rates for me! ! I would recommend Kincaid Insurance to anyone who wants the best rates in insurance

Customer since 2017

Timely customer service.

Customer since 2015

My agent is Ashley Hand. She is very helpful, knowledgeable, and always quick to have an answer. I don't understand insurance at all and she makes everything easy for me with my properties.

Tonya A., customer since 2019

great service

Customer since 2019

Friendly and helpful customer service

Brian M., customer since 2013

Always helpful and friendly.

Customer since 2013

All I ever need to do is call Kincaid Insurance and specify what type of insurance I'm looking for. They take it from there and call back shortly after with quotes from more than one reputable company. The price is almost always comparable to or less than quotes from other companies.

William L., customer since 2007

Easy to contact and easy to work with

Customer since 2015

Gary and his girls always make me feel so comfortable when I go in to see them. I believe his prices are more than fair. At one time I left him and went somewhere else through recommendation and found out it was way more money and not very friendly atmosphere. I went right back to Gary.

Customer since 2013

Excellent customer service! Rapid results!

Stephanie W., customer since 2020

The Kincaid Insurance Agency has great customer service and have saved my family and I thousands of dollars per year on all of complete insurance coverages.

Phillip S., customer since 2018

Very friendly and good communication

Mary T., customer since 2019

Ashley was a pleasure to work with. She was professional and very helpful.

Customer since 2020

I like that you were kind & very helpful to not have met me at all.

Sherri E., customer since 2020

You guys are100 percent.always helpful and have worked with me through the good times and bad times.THANKS

James N., customer since 2019

You stay in touch in various ways which assures me that you will always be there in a crisis.

Sydney B., customer since 2020

Ashley is really nice and has been so helpful so far.

Tabetha D., customer since 2020

Ashely was very knowledgeable, friendly, and professional. Great customer service!

Lisa R., customer since 2020

Kincaid's provides great customer service!! What you need in an insurance company!

Randy C., customer since 2014

We appreciate Ashley following up with us when needed and was very responsive when we had questions for our new policy when shopping around.

Timothy M., customer since 2020

Doing great!

Customer since 2017

Always very professional and helpful.

Customer since 2019

Friendly fast service.

Shannon J., customer since 2020

Great experience. I had a problem with my old insurance company, basically they could not answer questions or failed to do what they promised. The Kincaid Agency helped me within hours of contacting them. They also communicate great. I have already recommended them to others.

Jerry H., customer since 2020

I am confident that you search for the best coverage at the best premium. Gina, Ashley and Gary are competent, customer service centered, and a pleasure to do business with. Gary and I have been friends for over sixty years, I know him, I trust him...... even though he’s usually taking an office nap when Gina and Ashley are helping me.

James L., customer since 2007

Awesome customer service!!

Helena S., customer since 2014

fast, easy, and friendly. rates were perfect too.

Customer since 2020

The Kincaid Insurance Agency is the epitome of what everyone wants, needs and expects, on any level, when dealing with personal business matters. The staff has checked all the Ps in my book ... Personable, Professional and Proficient. Thank you for setting the bar so high and making my life easier as a result! I will never hesitate to refer/recommend The Kincaid Insurance Agency every opportunity I have.

Tammie L., customer since 2020

Great customer service!

Carole K., customer since 2007

Y'all took care of all my workers comp and general liability insurance needs in a very short time,, with awesome rates, thanks!!

Donald D., customer since 2020

Personalized service! We've always loved working with you all! Always professional and always prompt with any assistance we've ever needed!

Brandy M., customer since 2013

You guys are doing everything right... THANKS

Customer since 2020

Ashley has always sought out the best price for us , including letting us know when she could not get the best. She has always been extremely helpful, and always sought to get us the best payment plan.

Customer since 2014

EXCELLENT CUSTOMER SERVICE

Customer since 2020

Super professional staff with cheerfulness and compassion!

Judy G., customer since 2019

Your staff is always helpful. They always communicate with customers to make sure things are done the correct way.

Decovian T., customer since 2016

Very nice and easy to work with. Made everything simple.

Customer since 2020

I feel so secure knowing my insurance needs are taken care of by an agency that is personally involved by calling my attention to areas that need "shoring up" and possible cutbacks that could save me money. Thank you, Kincaid family

Dianne C., customer since 2007

Customer service was excellent. Quickly returned to phone calls and emails.

Mikell K., customer since 2020

Always courteous and willing to answer my questions and concerns.

Terry G., customer since 2019

Cheerful helpful and prompt responses

Customer since 2020

Very helpful and saved us lots of money!

Dana L., customer since 2020

Always a wonderful experience using Kincaid!

Lauren L., customer since 2018

Great job

Customer since 2014

You all are amazing you are friendly, kind and helpful and do such an amazing job. I have been doing business with your office since 1988 and don't plan on ever leaving.

David E., customer since 2007

Excellent service that counts!!

Customer since 2014

Always willing to help

Steve G., customer since 2014

I like that I can call and get my questions answered and my policies explained when I am not sure of what all is being offered. I love being up on everything to make the best choices for my home and auto insurance and Ashley is always kind and patient to help me choose what is best for me.

Ethel C., customer since 2017

Great service and very friendly staff.

Cheryl S., customer since 2019

Personal service and I feel like I got the best rates available.

Roberta S., customer since 2020

Always great customer service. I had a tree down and Gary went over to our property to check and see if insurance would cover the cost of removal!

Customer since 2014

Best agency every!

Dianne P., customer since 2015

I really appreciate Gary and the girls in the office. They are always here for us!! Great Job!!

Mildred H., customer since 2008

Responsive, technically competent, and readily available.

Wiley J., customer since 2013

Worked quickly to get a quote and then finalize it on short notice.

Customer since 2009

I am quite satisfied with your service and which is more, your friendship.

Wilbur S., customer since 2013

Everything I’ve asked for they have delivered! I would recommend Kincaid Insurance to anyone!

Donna R., customer since 2017

Very likely to recommend Kincaid Ins. Your insurance is as good as your agent, Gary. He has always been A-1!!

Ramona B., customer since 2013

We appreciate y’all and how well you respond when we have questions

John B., customer since 2013

Friendly people and a wide variety of insurance types to accommodate our needs.

John L., customer since 2018

Always on Top of Everything! Very Pleasant in person at The Office! Very Prompt for any Problem!

Cynthia H., customer since 2013

Always genuinely concerned about our family and our insurance needs.

Customer since 2013

Excellent customer service

Customer since 2020

Fast and friendly service

Walter G., customer since 2009

You gave me the info I needed and followed up with me to make sure I understood and didn't have any questions. You made the process easy by calling and email while being friendly and helpful. Thank you!

Customer since 2020

Ashley answers any questions I have

Gayle B., customer since 2011

Good customer service.

Donald C., customer since 2013

Safeco has been a pleasant aspect of our return to Tifton

Customer since 2019

I have been looking for insurance everywhere and Kincaid helped me right from the first call!!! Thank you guys.

Cameron L., customer since 2020

Great service, immediate feedback, helpful explanations to provide great information.

Customer since 2019

Friendly staff that go the extra mile to make sure you get exactly what you need at an affordable price.

Customer since 2016

I always get prompt service and the staff is so friendly!

Mahala L., customer since 2017

You all are always available to answer my questions. Thank you

Roosevelt D., customer since 2014

Kincaid Agency has Excellent customer service and takes care of their customers. Phil Salter

Phillip S., customer since 2018

great customer service and everyone there makes you feel like family. helps you get best coverage for your vehicle, house or whatever you need.

Melvin S., customer since 2007

Found me a good price and was very friendly and helpful

Mary T., customer since 2019

Great customer service. Good people who go the extra mile for their customers.

Craig S., customer since 1998

We love Gina & Ashley. They're always so helpful!

Holly E., customer since 2017

Immediate response to request for changes. Good advice on policy. Positive, pleasant people to work with.

Sydney B., customer since 2020

My agent Gina worked diligently with me to make sure I had the insurance coverage I needed at a price I could afford.

Sherry W., customer since 2020

Everyone at the office is super friendly and always willing to help. When we had to file a claim on our house after hurricane Michael they were swamped, but our issue was addressed quickly and with the same great service.

Miranda O., customer since 2015

The entire team at Kincaid Insurance Agency is there for me when I need them! They have always answered any questions I had promptly and efficiently. Very friendly and they take the time to make you feel like your business as well as the overall relationship with them matters!

William M., customer since 2008

Answers questions in a timely manner, knows me when I go to the office, good people to conduct business with.

Carla G., customer since 2017

Customer service is great. I hate insurance, and I know I can depend on you guys to answer my questions anytime I have one.

Dana T., customer since 2018

Fast service. Professional staff and always willing to help.

Customer since 2019

Great office staff. Very knowledgeable, and efficient.

Customer since 2019

Good cross section of carriers, excellent, friendly service.

James L., customer since 2007

I love the personalized service that I receive!

Michael C., customer since 2017

Always responsive to our questions and requests!

Nancy C., customer since 2013

everything I have need you handled like a pro

Shirley M., customer since 2013

Always personable and helpful with any questions!

Carole K., customer since 2007

Gina is always a huge help as she is very knowledgeable, responsive and a pleasure to work with!

Emily C., customer since 2017

We have had changes taking place with our needs on Automobile Insurance and Ashley has greatly helped and explained the best thing for us to do. She researched my questions and helped me decide best way for us to go with Insurance needs. Thank you Ashley and Kincaid Ins.

James C., customer since 2013

Ashley has always kind and professional, as well has even let me know when we might find a better rate elsewhere. That is what had us return when we rate shopped again at renewal.

Customer since 2014

I love the personal service I receive for both my business and personal accounts. Knowing I can call, to up date a policy for my business to facilitate A potential job, and it will be handled quickly and with no issues is a huge benefit for me in more ways than one. Clint Hall Heaven’s Best Carpet Cleaning

James H., customer since 2019

Amazing customer service. Employees go above and beyond to ensure customers have coverage they need for every aspect of life. Excellent company with excellent employees!

Shirley W., customer since 2013

Love the friendly and helpful staff at Kincaid. They always do everything they can to find you the best deal.

Jeffery G., customer since 2019

Always enjoy working with Kincaid. Always helpful!

William M., customer since 2007

Just being genuinely nice and caring. Helping me to understand what is what and why I need it or should get it. Also, I prefer small town town local businesses, that way I'm helping my community.

Amy K., customer since 2020

Comparative insurance premium

Kenny P., customer since 2020

Absolutely fantastic service & competitive prices

Customer since 2014

Best company ever. Take care of all my needs without any hesitation.

Troy A., customer since 2013

You give personal service. You know me by name and take of my insurance needs. Thanks!

James P., customer since 2018

Your rates are reasonable, your service is courteous and prompt.

George R., customer since 2020

You saved us money! Friendly and professional service!

Lawrence W., customer since 2018

The agency took the time to find a home insurance policy that was tailored to my special needs as the owner of a 100 year old home

Charles D., customer since 2019

Great customer experience

Lawrence T., customer since 2019

Called about tree down and without us asking Gary went out to check on it. Very much appreciated

Lynn C., customer since 2014

Kincaid Insurance is the easiest agent to work with. Gina is very friendly and knowledgeable and responds very quickly to any questions or issues we have. I'd recommend this agency to everyone that wants friendly, reliable and prompt customer service, as well as affordable prices.

Sherrie C., customer since 2017

Competent friendly service every time I need assistance.

Scott C., customer since 2013

Your absolute wonderful customer service separates you from the pack! Your quick and focused attention to any questions I may have is so valuable to me in the day and age!

Bruce V., customer since 2015

Very friendly and personable staff. Always looks out for its clients in getting best rate possible and keeping up with possible updates needed.

Donald C., customer since 2013

Always friendly and speedy service!

Ann D., customer since 2014

We've always gotten great customer service at the Kincaid Agency but even more importantly, we get quick feedback and helpful explanation on our policies. You make it easy to do business there.

Customer since 2019

Friendly service

Helen W., customer since 2007

Gina is always on top of the things I bring to her attention. Great service is very important to me and she delivers.

John F., customer since 2019

Concerning cost and coverage, I feel that you are very competitive with other top insurers. Also, I feel that I am treated as a friend rather than just a policy number. Looking back, I believe the length of time I have been with Kincaid Insurance, should be a good reflection on you. Thanks, Bill

William L., customer since 2007

Love the great friendly service!!!

James S., customer since 2016

Kincaid Insurance has amazing service. I deal with an agent, Ashley Hand, who is always very professional and answers all my questions. KIncaid Insurance got me what I needed in a very timely manner.

Tonya A., customer since 2019

I have been with Kincaid Agency for 40 years and they have great customer service and have always found the best policy to fit my needs. They treat you like family.

Melvin S., customer since 2007

Very helpful and always available!

Kimberly W., customer since 2017

The people we work with at Kincaid Insurance are the reason we continue to have our business with them. Gary and his staff go the extra mile to ensure we are covered and our needs are met.

Keith R., customer since 2013

Kincaid Insurance offers a great price and wonderful customer service. No complaints whatsoever.

Andy E., customer since 2015

Friendly on time service! Calls always get a response!

Jeremy C., customer since 2016

Ashely was very friendly and helpful in getting my policy setup. She quickly responded to questions that I had.

Customer since 2019

We can easily get a hold of someone when we have questions or concerns.

Customer since 2017

Everyone is so helpful and they do a great job. They go out of their way to get you the very best rate.

Randall N., customer since 2014

Friendly service

Customer since 2017

Very responsive to inquiries and always professional!!

Randy C., customer since 2014

Being treated by someone who cares about you and considers you a friend

John P., customer since 2011

These guys have been there for me! I tried a different insurance company a couple of years ago... but I came back to Kincaid!

Dana T., customer since 2018

Great service and speedy callback.

Customer since 2019

Very professional and friendly

Customer since 2019

Lower price for premium.

Charlotte S., customer since 2019

Ashley was very knowledgeable and when I asked for a quote she was always professional and provided what I needed to make my decision to be a new Kincaid customer

Customer since 2015

Kincaid Insurance has always been quick to respond and support us whenever we have made a claim. We have been customers for over 30 years.

Chester G., customer since 2008

Friendly knowledgeable service and very competitive rates on insurance.

Customer since 2014

I have enjoyed working with Kincaid Insurance. Ashley is, normally, my point of contact and she has been wonderful in assisting me with my needs.

Customer since 2018

Ashley does a great job

Richard H., customer since 2016

Great customer service!

David B., customer since 2008

Always helpful!

Hal P., customer since 2013

Our agent, Ashley, has always taken great care of us and sought to get us the best value for our dollar.

Customer since 2014

Always helpful with any questions I have as well as friendly people on staff.

Harlan L., customer since 2013

Ashley had a good understanding of my specific needs and concerns, and made me feel like her most important customer. It also helps that my auto premiums were lower than my previous company which I was a customer for 30 years.

Customer since 2013

Your quick response to my need for lower and better home insurance coverage ways amazing. I was treated like family. Thank you Gary and Ashley!

Paulette B., customer since 2019

You have someone I can reach and that can answer my questions when I call

Richard B., customer since 2017

Great service

Nancy M., customer since 2019

I always receive friendly, courteous, prompt and professional service from you.

Greg S., customer since 2018

Always responded quickly and provided thorough follow up.

Dondi C., customer since 2019

You guys have been so helpful when we have questions and very courteous.

Customer since 2019

I loved the prompt professional service that I got from Ashley with my company vehicle. I was so impressed that when it cam time to switch to a new provider for my personal home and auto Ashley was my first and only call.

Terry G., customer since 2019

Love the ladies that work there. They are always so helpful!!

Jason P., customer since 2016

Ashley is such an asset to Kincaid agency. She is spot on with all my questions & is always ahead of everything. I’ve been recommending you guys like crazy & now my whole family uses you. They all say the same thing. Y’all are definitely the best!

Lauren L., customer since 2018

You are courteous, pleasant, professional, efficient, honest and very personable.

Ralph C., customer since 2007

I have been very satisfied with my service from Kincaid Ins. and my Auto Owners policies. They are good people that will do right by you.

Ethel C., customer since 2017

Great insurance company to have. They are eager to help.

Lawrence W., customer since 2018

Super responsive! Super friendly!

Customer since 2012

Very friendly and professional. Thanks!

Larry M., customer since 2014

You do everything right, the only way to improve the service would be to bring lunch every day. Bill

Dianne P., customer since 2015

My wife and I love Kincaid Insurance. Our agent, Gina Nelson not only provided us a great price but is so kind and thoughtful. She has my family’s best interest at heart so doing business with her was an easy decision to make.

John F., customer since 2019

Gina worked extra hard to come up with a life insurance policy to fit my needs.

John L., customer since 2018

Gina is awesome! She is always so helpful and provides amazing customer service. I just love this agency!

Sherrie C., customer since 2017

Always prompt when I need help!!

Cynthia H., customer since 2013

Kincaid Insurance has always answered my questions promptly and have always shown exemplary service.

Guy C., customer since 2013

QUICK RESPONSES TO MY NEEDS.

Michael B., customer since 2013

Y'all help me save on my car insurance and to me that was a great experience.

Steven C., customer since 2019

Ashley has always been so friendly and helpful in everything I have asked of her. She is a huge asset to Kincaid Insurance!!!

Toni R., customer since 2017

The people in the Kincaid office are very friendly and easy to work with.

Donald C., customer since 2013

Kincaid Insurance is very professional and personal.

Customer since 2008

You take care of our insurance needs. Whenever we have needed You were ready and available to help.

Roosevelt D., customer since 2014

After the car accident you helped make sure we have all the correct contact information and made sure everything was taken care of.

Customer since 2011

Always shopping to find us the best coverage at a good price!

Customer since 2008

I like the small town feel of the agency. You know me and my situation its a personal touch. I am not just another customer!!

Lisa M., customer since 2009

Best customer service

Hannah B., customer since 2015

Always very professional and provides outstanding service.

Customer since 2018

GREAT SERVICE

Troy A., customer since 2013

The atmosphere is welcoming and the service is always fantastic!

Laura M., customer since 2017

Was helpful in finding best price of insurance coverage for us. Was very attentive to our needs. Been with Gary Kincaid for 30 plus years. More than an agent, a true friend. Debra Sellers

Melvin S., customer since 2007

I always hope I do not need them, but when an accident happens, Gary and his office staff are who I call. They follow up to make sure our experience after an accident is the best it can be. I consider them to be friends.

Keith R., customer since 2013

All the people that I dealt with were very nice and helpful.

Pamela S., customer since 2019

It was fast and easy to get the insurance setup. Thank you

Brandon H., customer since 2013

I appreciate the kindness and willingness to help me with all of my questions. Gina is amazing! I love how quickly she responds to all of my questions.

Kimberly W., customer since 2017

We LOVE Gina! She is always very helpful and sweet!

Holly E., customer since 2017

Ashley is always very helpful with my numerous questions and always finds an answer for us.

Customer since 2007

You are what is specific. Gary should know what a great asset you are to the company.

James W., customer since 2008

Kincaid Insurance has a friendly and educated staff. They always have the right answers to my insurance questions and concerns. Their customer service is excellent! We love Kincaid Insurance!

Martin F., customer since 2014

Ashley does a great job keeping us well insured......could not do it without her....

Customer since 2014

Friendly staff, great service!

Customer since 2017

Always are very friendly and get answers to me quickly.

Customer since 2007

Always willing to help!!

Randy C., customer since 2014

Friendly service and being treated like family

John P., customer since 2011

Great customer service

Larry R., customer since 2011

You always keep me updated on changes to my policy and explain any changes plus you are always helpful when I have questions or need to update my information.

Customer since 2013

You and Ashley are always friendly and helpful. Looking out for the clients best interest.

Customer since 2013

Kincaid Insurance has always watched out for our best interest. Anytime we had a claim, they were very quick to response and see that our insurance benefits worked for us and not against us. Gary KIncaid has been our insurance agent for over 30 years.

Customer since 2008

Great to know your agent! Gary acts like our friend, not just our agent.

Nancy C., customer since 2013

Your level of service and attention to what we need.

Customer since 2014

Just general all round good service!

Martha L., customer since 2018

It is my opinion that everyone should have an agent like Ashley.

Customer since 2018

I would recommend

Billy B., customer since 2019

I always feel like I'm getting the best deal.

Shirley M., customer since 2013

Ashley you do a great job

Richard H., customer since 2016

Customer service is A+++

Hal P., customer since 2013

Service is always professional and friendly. They are always extremely helpful even to the point of letting me know that they may not be able to get me the best coverage for the money.

Customer since 2014

The agent was always responsive and knowledgeable.

Dondi C., customer since 2019

Ashley Hand was courteous and professional and got me covered with no problems at all

Terry G., customer since 2019

Ashley was very helpful and courteous when I needed her help in answering any questions that I had.

Gordon B., customer since 2018

Ashley has been the BEST!!

Jamie H., customer since 2018

Kincaid Insurance was very thorough and helpful. Gina Nelson, my agent, worked diligently to get me the best coverage at the best price available. Thanks Kincaid!

Amanda R., customer since 2018

The whole atmosphere in your business establishment was friendly, courteous, & helpful. Your customer service skills are impeccable & all I can say is keep on doing what you're doing. I wouldn't change a thing.

Derek S., customer since 2019

Excellent service when needed. Fortunately not needed too often.

Alton S., customer since 2007

I like the fact that you try to get me the cheapest and best insurance. If I find a lower quote it would tempt me to change insurance but I feel like you all try to keep the premiums low. Low premiums means more money in my pocket which helps pay the bills!

Customer since 2016

Thank you for all you do! When I want something changed it have a Question , Service is fast!

Customer since 2013

The products and services that your company offer were exactly what I needed. Also, I couldn’t ask for a better group of people to work with.

John L., customer since 2018

Excellent customer service and Ashley always follows up with me if I have failed to make my payment and the deadline is drawing close.

Carl W., customer since 2013

Ashley is always great. Always punctual and very informative. Not to mention has been able to get me competitive rates on cars, RV and home insurance ! Most importantly she has awesome customer service !!!!! I would recommend anyone!! Thanks- Stephanie and Chris McCracken

Chris M., customer since 2014

Kincaid Insurance has been very responsive in finding us the best insurance and at a good rate. They know us by name and give good home town service. Thanks!

James P., customer since 2018

Ashley took our existing insurance plan and compared it apples to apples with their plan and saved us a good deal of money in doing so. She was very interested in helping us.

Lawrence W., customer since 2018

Precious and very helpful agent, Ashley. Both she and Gary are always helpful. I simply refuse to do business with a company that is unfriendly or rude.

Customer since 2008

Great communication, friendly service! Met our needs and treated us like family!

Customer since 2010

Everyone in the office is always friendly and helpful.

Amber G., customer since 2012

I can easily make contact with you when I need to

Customer since 2014

Great personal service and timely response to any concerns that I might have. Keep up the good work.

Dianne P., customer since 2015

Always available to answer questions. Very polite. Very helpful.

Customer since 2013

Every time I've called, you've been quick to respond and get me the information I needed.

Customer since 2018

We couldn't ask for a better agency to handle our insurance needs! Gina made this entire process absolutely stress free.

Sherrie C., customer since 2017

Fast and friendly service

Customer since 2009

Always very helpful in contacting us in case of a problem or as a preventative to a problem.

Guy C., customer since 2013

Gina and Gary always take care of my insurance needs in a timely and professional manner.

Rebecca R., customer since 2007

My whole experience with Kincaid and Ashley has been a tremendous blessing. I would recommend them to anyone, anywhere, at anytime.

Customer since 2015

I get the best customer service from Kincaid Insurance. Ashley is the best agent you could have. I have and I recommend Kincaid for all insurance needs.

Larry S., customer since 2017

Kind and nice

Monica C., customer since 2016

Great, timely service.

Scott C., customer since 2013

Anytime I have a question you answer Quickly, Thank you for your service.

Gayle B., customer since 2011

Ashley really knows her stuff and is always willing to help us make necessary changes.

Darryl C., customer since 2015

Make you feel like family. Very personal.

Customer since 2013

Always gives good personal service

Ann D., customer since 2014

We’ve been with Kincaid Insurance for many years. I enjoy the personal service they provide whenever we call for help or with questions.

Ramona M., customer since 2007

Always available when you need information about your policy!

Sherrod R., customer since 2008

I like the fact that you can shop around for the best coverage for your clients and the quick follow up provided.

Customer since 2018

Ashley, is always there when I call and have questions!! And, very nice and polite and helpful. ! I would recommend your agency to anyone.

Donna R., customer since 2017

You guys are always fantastic to work with in all aspects of the business. We are very happy with the service that we are provided by your company!

Laura M., customer since 2017

Great customer service and meet my needs in a timely manner.

Melvin S., customer since 2007

Kincaid Insurance saved our family thousands of dollars per year on our Home, car and life insurance. Great Customer service and support in the office.

Phillip S., customer since 2018

The personal level of service is spot on!

Heath C., customer since 2018

When I had an issue regarding a car repair, my insurance professional went out of her way to communicate with me to ensure my vehicle was road-ready and the bill was covered in a timely manner.

Keith R., customer since 2013

Gina is always awesome to us! She makes it so easy. We appreciate her!!

Holly E., customer since 2017

We love Kincaid Insurance! The whole crew goes above and beyond to serve their customers. They even filed our claim online at their home taking time from their families after the recent storm because we had no power, and that my friends means a lot!

Jennifer L., customer since 2016

Quick responses to inquiries and resolution of problems

Nick M., customer since 2017

Kincaid has always been their when we needed them. Ashley has do a great job for us always handling and problem that we might have had. I would recommend them to anyone. Thanks again for what y’all all do for my company

Eddie H., customer since 2013

I don't recall ever having a claim but Ashley and Gary have always been most helpful if I have ever had a a question or concern.

Andy E., customer since 2015

I would recommend Kincaid Insurance to business associates and individuals alike. They aren't limited to a specific insurance product. Limitations at other insurance companies has caused me problems in the past. Kincaid Insurance was able to procure insurance for a farming operation when another "nationwide" insurance company did not even have that product. How can you be a nationwide insurance company and not be able to insure a 250 acre farming operation? Go figure! Thanks Kincaid for coming through once again!

Dana T., customer since 2018

Everyone in the office is great and they do a wonderful job.

Customer since 2013

Great customer service!!

Laurie P., customer since 2016

It is good to so business with people that you know and trust.

Grady M., customer since 2018

Always available and willing to help

Stephen M., customer since 2016

Straight to the point, easy to understand and awesome customer service.

Customer since 2014

Anytime I have had to call with question or a claim, Kincaid is right on it! They quickly call me back and take care of what we need asap. This has been for over 30 years we have done business with Gary Kincaid. Ashley is an asset as well. She always responds with a smile and kind word no matter how many times I call. Chester and Julie Gunn

Chester G., customer since 2008

Great friendly service

Martha L., customer since 2018

Best customer service by far!! Gina, you were so helpful and very patient with me and I can’t say thank you enough!!

Veronica H., customer since 2018

Quick quotes and great customer service by Gary, Ashley and the team at Kincaid Insurance!

Anthony B., customer since 2018

Here are a few reasons I love Kincaid Insurance! 1. Meg is the best mascot evahhhhh! 2. I made one phone call about my claim and Gina handled everything for me! 3. It's nice to know that I have agents that care about me on a personal level! Thanks Guys!!

Michael C., customer since 2017

Very quick response from agent whether it is by email or phone. Friendly and helpful service by everyone at Kincaid!!

Sharon B., customer since 2017

Everyone at Kincaid Insurance has always treated our family in a very respectful and professional way. We would highly recommend them for any of your insurance needs. Tom and Julie Conner

Julie C., customer since 2017

I see the Kincaid Insurance Agency as people who actually care about people instead of about making a dollar. That is very rare in today's time. I am very glad that I chose them as my insurance company.

Gordon B., customer since 2018

Ashley is so helpful and sweet! I trust Gary to help me make the best decisions concerning my life insurance because I feel he has my best interest at heart.

Amanda S., customer since 2015

I chose the" Kincaid Agency" because in today' s society of social media, e-mail and internet contacts, I wanted local personable people to deal with. I find Gary, Ashley and Gina are like the old fashioned family businesses we grew up with. They know my business and my family! I can see them face to face daily and it isn't based on an impersonal internet connection! There is much to be said for local hometown business people.

Richard B., customer since 2017

Love the customer service. Ashley is wonderful and on it as well Gina. Thank u all

Jason P., customer since 2016

Ashley is always helpful and efficient in resolving any issues that come up.

Hal P., customer since 2013

Ashley is always very helpful She knows her job very well She is definitely An asset to Kincaid insurance

Richard H., customer since 2016

I purchased my first insurance policy from Gary Kincaid over 30 years ago. I am still insured through the Kincaid Agency because I trust Gary and the good folks he has working with him - both Gina and Ashley have been extremely helpful, courteous, knowledgeable and prompt. Anyone can sell you a policy; the proof comes when a claim is made. Gary Kincaid and his team have always been there when I needed them. -Greg Sowell

Greg S., customer since 2018

Our experience with the company has been great. The agent Ashley Hand was so helpful she went above and beyond what we have had in the past with other companies.

Customer since 2018

From start to finish, everything about our interaction with Gina was above and beyond. You feel welcomed the moment you set foot through the door, which was very calming, because shopping for any insurance is nerve wracking. They communicate through all avenues, email, text, phone, etc., which is super helpful when you are not always available to talk. They lowered my home insurance, and I had my parents get an estimate and theirs, also, was lowered. I can't say enough good things about Kincaid Insurance. Thank you all so much. June and Matt Adams

Leon W., customer since 2018

Everything! Ashley was wonderful!

Jamie H., customer since 2018

Found the best rates for us!

Customer since 2017

I was treated with patience, and diligence to find me the perfect policy for my needs, as well as my family's. I am very busy during the day, but they provided just the information that I needed and were very thorough and to the point, therefore my responses could be quick and decisive. Thanks Gina, and Kincaid Insurance!!

Amanda R., customer since 2018

Great service. Quick response time. Save me money on my premium.

Customer since 2018

Your staff is always punctual, Friendly, go out of your way to Find answers to my questions

Cynthia H., customer since 2013

Gina was awesome to work with. She is a wonderful asset to your company.

John L., customer since 2018

Ashley is very customer oriented and we really like that.

Sherry M., customer since 2016

Most insurance companies are locked into a framework of rules, regulations, coverage / price etc. the Kincaid agency has one very superior characteristic - they care! And, they are very approachable, honest, and friendly with their service.

Ralph C., customer since 2007

We always get the best service from Kincaid Insurance Agency. We get the best quotes.

Customer since 2010

They made the whole process super simple! They took time on their day off to make sure I was taken care of. And they are always pleasant to speak to! Very blessed to have them as my insurance agent.

Lauren L., customer since 2018

I like doing business with home town people that I know. I know I can find you when I need something.

Raymond B., customer since 2014

Everyone I have dealt with at Kincaid has been phenomenal! Anytime I have ever needed anything, a quick email or call is all it takes. They are very personal and know you on a first name basis. I fully trust Kincaid with my insurance needs.

Haley V., customer since 2014

Always polite and knowledgeable. Prompt courteous service.

Customer since 2014

You provide wonderful customer service and take it to the next level by reminding us if we forget to make a payment.

Carl W., customer since 2013

The folks at Kincaid Ins. are extremely helpful, courteous, and make you feel as if you are their only customer. Their attention to detail is second to none!

Customer since 2012

I have been using Kincaid insurance for probably over 20 years. They have always been extremely helpful and accomodating. It is a pleasure to talk with them and I feel like they are always looking for the best deal for my insurance needs. When I call they know who I am and it is a pleasure to talk to them. Great people! Great Company!

William M., customer since 2007

Great place and I love the service I'm getting. Thanks a lot!!!!

Gregory B., customer since 2017

Very friendly and helpful staff.

Amber G., customer since 2012

Prompt and courteous

Customer since 2014

Anytime I had a question or concern it was addressed in a timely manner and I didn't have to be the one to follow up on it. Love that!!

Kara R., customer since 2017

Staff at Kincaid Insurance is always helpful and friendly! !!!

Toni R., customer since 2017

Very personal agency, competitive quotes and great response every time.

Kendra S., customer since 2014

I always try to use local businesses for all my needs. The personal service that we get from Ashley and Gary cannot be matched by someone that is in another state or country. Thanks for the great things you do for us.

Dianne P., customer since 2015

Gina was very helpful! I contacted her about wanting quotes for life insurance. She came to my place of work and sat down with me. She explained every option and made sure that I didn’t have any questions. There was no pressure to buy! Thank you Kincaid Insurance for a wonderful experience!

Jessica W., customer since 2017

My wife and I made the switch to Kincaid Insurance after being with a company for over 35 years this January 2018. We saved over $3000 per year on our home, 4 automobiles and life insurance policies. Gina, Ashley and Gary’s customer service was Excellent. It was like getting a raise for our family! It pays for others to compare Kincaid Insurance Agency to your current company. It paid off for the Salter household! Phil Salter

Phillip S., customer since 2018

Great follow up and professionalism

Annliss J., customer since 2018

YOU HAVE ALWAYS WORKED TO FIND THE BEST RATES AND POLICIES. YOU HAVE ALWAYS RESPONDED TO MY NEEDS IN A TIMELY MANNER.

Michael B., customer since 2013

Customer service is always helpful and friendly. They look out for your interest and what is best for your needs.

Customer since 2013

Y’all are always helpful when I call and ask to email me copy of insurance card when I’m 1200 miles away working. You're always so friendly.

Hannah B., customer since 2015

It's the personal and attentive service that makes them great.

Laura B., customer since 2008

You are doing everything right. Great customer service.

Customer since 2017

We appreciate your personal, prompt, and attentive service.

Customer since 2007

Good coverage at great prices ...

Randy C., customer since 2018

Always finds an answer to our questions, has always provided the service we asked for and needed. We feel that are taking care of us in our best interest.

Guy C., customer since 2013

Friendly service!!!!

James S., customer since 2016

It's great to see friendly faces when I need to visit the office. I can always count on Ashley to be proactive at helping us get the best for our money. These things are very important to us.

Darryl C., customer since 2015

Kincaid Insurance always has great customer service. They strive to find the package that fits my needs instead of trying to fit my needs into a premade package!! And the prices are comparable to other insurance quotes. Gary, Ashley and Gina are great to work with!

Dana T., customer since 2018

I like being able to speak with someone that knows me and my needs. I get that “small town” attention !! Your very prompt with answering my questions and following through on requests.

Lisa M., customer since 2009

Staff is always very friendly and helpful

Ann D., customer since 2014

Gina and Ashley went the extra mile in dealing with our challenging insurance needs. They took the time to shop around for the best price and product for our situation. And they were always courteous and prompt in communicating and answering all our questions. Great service!

Customer since 2013

The Kincaid Agency is there when you need them! Great place to do business!

Randy C., customer since 2014

Kincaid Insurance is excellent!!! They have always answered my calls. Never hear a voice mail. Ashley has given and help me figure out what is best and most economical for me!! I highly recommend if anyone’s looking for insurance to give them a call!! They will help you

Donna R., customer since 2017

We have been with Kincaid for over 30 years. They are caring , friendly and treat you like family. They have always been there when we needed them. They work with you to get best coverage you deserve.

Melvin S., customer since 2007

Insurance is not something you "love" to deal with in the usual sense, but I greatly appreciate everyone at Kincaid Insurance. If I have a question or any kind of issue, I can contact Ashley or Gina and get a resolution in a very timely manner. Gary is always a good source of information and advice when we need to review our policies. Great local business that treats you as a friend.

Daniel R., customer since 2013

I first knew Gary Kincaid on a personal level and soon realized that he was a man of integrity and the type man I would choose to do business with. I've had insurance coverage with Gary Kincaid for many years and I've never been disappointed. His office staff has always been very professional, helpful, knowledgeable and a pleasure to talk with. And, to be totally honest, Gary has not paid me anything to say kind things about him.

William L., customer since 2007

I appreciate how quickly my questions are answered! Great company with great service!

Kimberly W., customer since 2017

I have had a great experience with Kincaid insurance. They are very personal, friendly and willing to go out of there way to answer any and all questions! They are very prompt in answering emails and calling back when promised. I love their customer service!

Debra L., customer since 2014

The thing I like best is that I know that Ashley will always get right on whatever request we have as soon as we call her. She does a great job!

Darrell M., customer since 2004

Pleasant, friendly, and professional.

Customer since 2007

Kincaid insurance provides quality insurance for our family at the best value. After making a claim, they also provide excellent service following up to make sure that our family's needs are met.

Keith R., customer since 2013

We have always had a good experience when we needed your services. Thanks

Beth H., customer since 2007

I feel like if I ever needed anything I could get in contact with you.

Matthew M., customer since 2017

Kincaid Insurance works very hard for their customers and will find the best price for their customers. Everyone at the office is a pleasure to deal with!

Sharon B., customer since 2017

Kincaid Insurance is a great business they take care of their customers. And they always save me as much money as possible.

Shirley M., customer since 2013

My insurance needs can be a bit complicated. Any agent that takes on my homes has to put in the work. Kincaid did just that. Kincaid didn’t stop until they found a solution for each of my homes all of which have their own stories and special needs. When I found Kincaid a weight was definitely lifted my shoulders. It is wonderful to have an expert to help.

Patricia P., customer since 2017

Fast response with an awesome savings!

Sharon B., customer since 2018

You found a good price for insurance, you helped me with my many questions and are always available when I contact you.

Customer since 2017

We love dealing with Kincaid Insurance. Gina is always very helpful!

Holly E., customer since 2017

I can not think of any improvements. The customer service is always great!

Jennifer L., customer since 2016

Great service, friendly people!

Carla G., customer since 2017

Ashley, you do a great job and enjoy working with you....thanks for keeping me straight and letting me know when I have something due....

Randall N., customer since 2014

I haven't been with Kincaid long but the service, so far, is phenomenal. I would definitely recommend this insurance firm to others.

Lakesha S., customer since 2018

Very responsive, friendly and accommodating staff.

William R., customer since 2013

Competitive quotes and amazing customer service. Always so helpful with quick responses and helpful information.

Customer since 2018

We love the immediate, helpful, and friendly service we receive!

Victoria B., customer since 2017

You guys are always welcoming. But more importantly you are always willing to find the package that works for me and don't try to make my needs fit into a premade package! I've known you guys for a long time, and I know I can depend on you to fix an error and make it right. Some companies can't seem to get anything right, and the customer has to just "deal" with it if they want the service.

Dana T., customer since 2018

Customer service is fantastic.

Marcia S., customer since 2018

Outstanding customer service! Ashley is professionally friendly and always so helpful. She makes that front office. She looks out for the customer and is always forthcoming with helpful information.

Sherran C., customer since 2015

Great customer service. Even though I have a relatively small policy, Ashley always makes me feel like I’m the most important customer, and is always eager to answer any questions that I may have.

Brian M., customer since 2013

Very professional

Customer since 2018

Always friendly and helpful. Take time to answer my questions.

Customer since 2007

They are very helpful and great to deal with. I have been with them since 94 and have not had any problems with them.

Virginia I., customer since 2008

We recently transferred our insurance using Kincaid Insurance. The process was quick and easy. We were treated kindly and professionally. Everything was explained and adjusted as needed until we got the coverage we needed. It has been a great experience being their customer.

Customer since 2018

Ashley is always friendly and helpful when asking questions.

Christopher P., customer since 2015

Great service and prompt answers on any questions I may have.

Stephen M., customer since 2016

Kincaid has a well representation of Customer Service. They (Ashley) is always kind and very helpful.

Customer since 2016

Personal attitude prompt response to questions and matters dealing with contract and problems from storms

Customer since 2014

The staff at Kincaid Agency are always kind and courteous. They answer my questions and help me with whatever I need.

Customer since 2007

The best service

Huy N., customer since 2016

We always get great customer service anytime we need anything!

Bonnie L., customer since 2007

The right coverage for my vehicles and great rates!

Helena S., customer since 2014

Excellent customers service, great pricing!

Shelisha H., customer since 2017

Gina is always so very helpful and willing to answer questions. Our family appreciates all she has done for us. She is truly and asset to the Kincaid Firm.

Customer since 2018

When needed y’all shop for best price and coverage

Billy B., customer since 2019

You are always attentive and available. In addition you make us feel appreciated.

Customer since 2013

IT is all about the personal touch----You have never let me down.

Chester G., customer since 2008

I made one phone call to Gina with my insurance needs! She took it and ran, bundling all my needs into one neat package saving me a TON of money! Plus they are super sweet folks and very anxious to help! Believe me, you won't be sorry for calling Kincaid Insurance Company for ALL of your insurance needs!!

Michael C., customer since 2017

Great customer service .. I have always known that my insurance needs were met and that I have had the coverage needed to take care of my business.It is very hard to understand a policy . Having someone you can trust is so very important . Thanks !

Dwayne P., customer since 2017

Gina had been incredibly easy to work with and very efficiency! I’m very pleased with the service I’ve received.

Jessica S., customer since 2018

Always answer my questions promptly. Fair rates. Local agent.

Herbert B., customer since 2018

Terrific service! Like being able to talk to a real person and that they know me.

Carole K., customer since 2007

One thing that we appreciated more than anything was the personal interaction to walk us through the process. We appreciated Mr. Gary Kincaid and Gina Nelson for helping us with our insurance needs. Thank you!

Julie C., customer since 2017

Kincaid agency was extremely helpful and made changing companies very easy.

Customer since 2017

Prompt response when we have questions and you provide for us the best coverage available at responsible pricing.

Thomas N., customer since 2007

You are always on top of what ever situation we are in and what ever our insurance needs may be. You have always been quick to answer any emails I send or calls I make to you. We really appreciate your friendliness. You are always a pleasure to talk to. We also appreciate the email reminders you send.

Customer since 2013

Ashley is always very helpful and responds quickly!

Hal P., customer since 2013

My service is great! I know no changes to make

Customer since 2010

Gina and Ashley are very responsive and helpful going the extra mile in their responsibilities and a pleasure to work with.

Emily C., customer since 2017

We have always gotten great service from Gary & Ashley. Would highly recommend .

Customer since 2011

Ashley does a great job. Thanks so much for what you do.

Richard H., customer since 2016